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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aarthi Kannan

September 14, 2026

5  out of  5
rating by Aarthi Kannan
"Jannado (Jay) was extremely helpful when we needed to set up renter's insurance at a very quick turn around; his responsiveness allowed us to set up a policy within a few hours of our inquiry at a very reasonable price!"
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Luciana Costa

September 11, 2026

5  out of  5
rating by Luciana Costa
"I had a wonderful experience working with William Thurlow at State Farm for my home insurance. He was extremely patient, professional, and knowledgeable. William took the time to explain everything clearly and made sure I understood all of my options. He helped me choose the best coverage for my home and personal belongings, and I truly appreciated his honesty and attention to detail.

I highly recommend William to anyone looking for someone trustworthy, helpful, and professional for their insurance needs. Thank you, William, for making the process so easy and stress-free!"
We responded:
"Thank you for this incredible review about Will and my Agency. The one word that stood out to me the most was, HONESTY. I am so glad that you chose to say this because it is absolutely one of our core values. "
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gabe mansky

September 8, 2026

5  out of  5
rating by gabe mansky
"I have been in the insurance business (Political Risk) for over 40 years.Great service, putting your clients first, expertise,honesty and transparency are the name of the game. Jannando (Jay) posses all these qualities. We met this morning and moving forward with Jay, the agency and State Farm was no brainer. Coverage was bound! There was no need for me to shop around.
I highly recommend Jay and the Robert L. Stevenson Agency. It is a great, professional enterprise!!!"
We responded:
"Wow Gabe. I am absolutely blown away by your review. On behalf of myself, Jay and my entire team, WE thank you for this review and your business. I have been a part of the State Farm family since 1992 and I continue today to train my team to help provide the best customer experience possible. Recognition from you and all my customers continues to make this not a job for me and my team but a rewarding purpose."
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Luo Yu

September 5, 2026

5  out of  5
rating by Luo Yu
"Jay (Jannando) Rodriguez at the Robert Stevenson Agency was great to work with. He is super responsive, patient with all our questions, and just a genuinely friendly person. Highly recommend!"
We responded:
"Thank you, Luo, for such a fabulous review. The kind words about Jay and my Agency Team are extremely appreciated. Enjoy the rest of your holiday weekend. "
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Della Dumlao

September 1, 2026

5  out of  5
rating by Della Dumlao
"My sister contacted State Farm to find co-op insurance for our New York City unit. William Hurlow worked with us swiftly and effectively with every step--explaining options and costs clearly, helping us get signed up with an appropriate policy without any delays or dramas. The service received is commendable. I would recommend them!"
We responded:
"Thank you Della for allowing Will and my agency to earn your business. We are also extremely appreciative of you taking the time to post this review. I hope you and your sister enjoy the new unit."
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chief barrow

September 1, 2026

5  out of  5
rating by chief barrow
"my interaction with Mr..Jannando Rodriguez Was extremely professional, very, very dedicated to taking care of customer, and also made the process simple and was very very very attention to detail to achieve my goal with my application on the bond.
I explained to Mr. Rodriguez over the phone what I needed to accomplish and he got the job done.

Well done well done well done well done thank you thank you thank you thank you"
We responded:
"Thank you Chief Barrow for your business and this review. It was our pleasure to assist you with the bond. "
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Adam Richardson

August 31, 2026

5  out of  5
rating by Adam Richardson
"Jay Rodriguez was great! Quick to respond, and very knowledgeable in answering my questions."
We responded:
"Hello Adam. Truly appreciate you taking the time to give Jay and my agency 5 stars."
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Safa Muhammad

August 27, 2026

5  out of  5
rating by Safa Muhammad
"Jay Rodriguez was great to work with and helped me set up a renter's insurance policy very quickly and easily."
We responded:
"Thank you Safa for this review and the 5 stars."
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Alan Young

August 26, 2026

5  out of  5
rating by Alan Young
"I am already a State Farm customer but needed to add coverage. After submitting my info online, Jay contacted me and went through all of the details before I executed the contract. Great experience and would highly recommend!"
We responded:
"Thank you Alan for your continued business!!! Truly appreciate your review and for continuing to trust State Farm and my Agency with your insurance needs."
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Carlista Moore Conde

August 26, 2026

5  out of  5
rating by Carlista Moore Conde
"Jay was fast, efficient, agile and courteous! Highly recommend."
We responded:
"Hello Carlista. Thank you very much for taking the time to write this review and for all the adjectives describing Jay and your experience. "
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dafu wen

August 25, 2026

5  out of  5
rating by dafu wen
"Jay is easily reachable and very responsive. Really good experience."
We responded:
"Hey Dafu. Thank you very much for the 5 stars and this review."
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Jay Sholes

August 25, 2026

5  out of  5
rating by Jay Sholes
"Jay Rodriguez was BEYOND helpful in getting us the right auto coverage. He was very responsive as well as patient with us throughout the process."
We responded:
"Thanks Jay for the AWESOME review. I especially love your use of caps!!!"
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Swati Murugappan

August 25, 2026

5  out of  5
rating by Swati Murugappan
"Huge thanks to Jay Rodriguez for his help during the quote and purchasing process. He made sure we were well-aware of what the plan covers and was patient and thorough!"
We responded:
"Thank you Swati for taking the time to write this review and for allowing us the opportunity to earn your business."
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CAC 23

August 23, 2026

5  out of  5
rating by CAC 23
"I originally used a different office, but needed help
In another state. Isabel in NY was a referral, and she responded immediately with thorough information and a very competitive price. Great experience!"
We responded:
"Thank you very much for the kind words, this review and your business. I assure you that we don't take any of these for granted!!!"
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KW

August 21, 2026

5  out of  5
rating by KW
"I am a Canadian renting in Manhattan. There is a requirement of $1million renter insurance. Jay is very knowledgeable and helpful . The whole process is very smooth and it is done in 10m, Would strongly recommend Jay to anyone."
We responded:
"Welcome to NYC. Truly appreciate you letting us earn your business and for taking the time to share your experience with the world!!! Have a great weekend. "
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Conal O'Leary

August 20, 2026

5  out of  5
rating by Conal O'Leary
"Getting renter's insurance through Jannando Rodriguez was super simple. Thanks!"
We responded:
"Thank you Conal for the 5 stars. Reviews like yours make all the difference to our Agency. "
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A

August 20, 2026

5  out of  5
rating by A
"William Thurlow helped me with renter's insurance, easy process and good rate!"
We responded:
"Thank you for this review. Wiliam and my entire Agency Team truly appreciate your business. "
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Frederick Truncale

August 19, 2026

5  out of  5
rating by Frederick Truncale
"Jay Rodriguez made setting up renters insurance quick and painless. He walked me through my coverage options clearly, answered all my questions, and got everything set up without any hassle. Highly recommend if you’re looking for an agent who’s responsive and actually explains things well."
We responded:
"Thank you Frederick for taking the time to post this review. Moreover, thank you for allowing us the opportunity to earn your Renter's Insurance business. On behalf of Jay, myself and the entire Robert Stevenson - State Farm Insurance Agency Team, THANK YOU!!! "
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Ryan Yu

August 11, 2026

5  out of  5
rating by Ryan Yu
"Was really quick and efficient. I was on the phone with William T and he helped me out on a pinch getting renters insurance. Explain everything I needed to know and helped me by writing up a COI which I really appreciate! Definitely plan on calling again whenever I get a car!"
We responded:
"Ryan, thank you for this amazing feedback. Truly appreciate your business and this review. We look forward to helping you when you get that car. Have a great week."
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Joe Pappalardo

August 9, 2026

5  out of  5
rating by Joe Pappalardo
"Jay was great!"
We responded:
"Thank you Joe fore the 5 stars!!!"
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kim pitluck

August 7, 2026

5  out of  5
rating by kim pitluck
"⭐⭐⭐⭐⭐

William Thurlow was fantastic to work with! He helped us get a renters insurance policy in place for my sons new apartment and made the entire process incredibly easy. He was friendly, professional, knowledgeable, and extremely responsive throughout the process. He answered all of our questions quickly and made sure we had the right coverage in place.

I highly recommend William to anyone looking for help with their insurance needs. Great service from start to finish!"
We responded:
"What an awesome review!!! On behalf of Will and my entire State Farm Agency Team we thank you for your business and for taking the time to post this. Reviews like yours mean the world to us and we promise to work HARD to make sure you never regret writing it."
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Wes Wang

August 6, 2026

5  out of  5
rating by Wes Wang
"Worked with this William Thurlow to finalize my renters insurance. Very friendly and helpful! Highly recommended."
We responded:
"Thank you Wes for giving Will and the Robert Stevenson - State Farm Agency 5 stars. We truly appreciate your business and for taking the time to post this review."
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Ama Edusei

August 5, 2026

5  out of  5
rating by Ama Edusei
"Jannando Rodriguez was extremely helpful and patient with me on getting the insurance I needed. I am very grateful for his assistance."
We responded:
"Hello Ama. So glad to hear about your experience with Jay and my agency. Especially glad to see that you felt it warranted 5 stars!!! "
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boo

August 4, 2026

5  out of  5
rating by boo
"William was very responsive, helpful, and made the whole process quick and easy. I really appreciated the great service and would highly recommend them!"
We responded:
"Quick and Easy. So glad to see that this is how you describe your experience. On behalf of Will and my entire Agency team, thank you for your business and this review."
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Michael Lippman

August 3, 2026

5  out of  5
rating by Michael Lippman
"William was excellent, he was very friendly and helped me get a policy within an hour."
We responded:
"Thank you Michael for sharing with the world your positive experience with Will, my Agency and State Farm Insurance. Truly appreciate the 5 stars."